Privacy Policy

In INGENI we work to ensure privacy in the processing of your personal data. We have updated our Privacy Policy to report clearly how we collect, use and guard data from people who contact our company:

  • Treatment Responsible
  • Data treatment endings
  • Data retention period
  • Legitimation de for data processing
  • Communication Data
  • International Data
  • Transfers
  • Their rights
  • Get from his data.

Who is responsible for the processing of their data? Social reason:

Commercial name: SERENALLA SL

NRT: L-709431-M

Trade register: European Passage, Ed. The Bolet. 4th floor 1

Postal address: AD500 Andorra old

Phone: +376 808099


What are our personal data for?

In INGENI the processing of data is carried out for the following purposes, depending on the reason why he has given us:

  1. Manage data provided directly by the same interested party to inform our products and services, respond to their request, request or consultation and follow up on afterwards.
  2. Manage the data provided by the partner at the time of hiring our services, at organisational, accounting, fiscal and administrative level, as well as to report on services, events and news related to our professional activity that may be of interest to them.
  3. Managing the user’s professional data for their participation in the various events or activities we organize and they have authorized us to report on other activities or events that we can organize in relation to projects or services that may be in their interest.
  4. If our Newsletters have been subscribed, send them by treating the data provided to send them.
  5. Perform, if applicable, the user profile to provide our products and services.
    How long will we keep your data?

    The data for managing the relationship with the partner and the billing and charging of services will be retained for the whole time when the contract is in force. Once this relationship is completed, if applicable, the data may be retained for as long as required by the applicable legislation and until they prescribe any responsibilities arising from the contract.

    The data concerning publications of comments on our products will be kept during the validity and advertising of the products or services they refer to, unless their desire to be removed at any time is expressed.

    Data for participation in events and activities will be kept for as long as they last, to manage their development and then until they prescribe the possible responsibilities resulting from their realization.

    The data for sending newsletters will be kept indefinitely until, if so, they tell us their willingness to delete them.

    The data for the delivery of commercial communications and the production of commercial profiles of our products or services will be kept indefinitely until, if so, they tell us their willingness to remove them.

    What is the legitimation for the processing of their data?

    The legal basis for the processing of their data for purposes 1 to 3 is the contractual execution of the provision of the corresponding service.

    The prospective supply of products and services to associates is based on the satisfaction of the legitimate business interest of being able to offer our customers the hiring of other products or services and thus achieve their loyalty. This legitimate interest is recognized by the applicable legal regulation (General Data Protection Regulation), which expressly allows the processing of personal data on this legal basis for direct marketing purposes.

    However, we would remind you that you have the right to oppose this treatment of your data, and you can do so by any means described in this policy.

    The basis for commercial communications to non-commercial users is the consent requested, and may be revoked at any time. The withdrawal of this consent will not in any case affect the execution of the contract, but the data processing for this purpose done previously will not lose its application because the consent has been revoked.

    To which recipients will their data be communicated?

    No data will be transferred to third parties except:

    To the financial institutions through which the management of payments and payments is articulated.
    To the competent public administrations, in cases provided for in the Act and for the purposes defined.
    Transfers of data to third countries?

    No international data transfers are made.

    What are their rights when they give us their data?

    Anyone has the right to obtain confirmation as to whether or not we are dealing with personal data concerning them INGENI.

    The persons concerned have the right to access their personal data, as well as to request the correction of the inaccurate data or, if so, to request their deletion when, among other reasons, the data is no longer necessary for the purposes for which they were collected.

    Under certain circumstances, stakeholders will be able to request that their data be limited or portable, in which case we will only retain them for the exercise or defence of complaints.

    Under certain circumstances and for reasons related to their particular situation, stakeholders may oppose the processing of their data. In this case, INGENI will stop dealing with the data, except for pressing legitimate reasons, or the exercise or defence of possible claims.

    You will be able to exercise your rights in the following way:

    By email attaching copy of your Identity Document to:

    By postcard: attaching photocopy of your Identity Document.

    To the e-mail and postal address provided, we will provide the relevant forms for the material exercise of these rights.

    If it has granted its consent for any specific purpose, it has the right to withdraw the consent given at any time, without affecting the application of the treatment based on its prior consent to its withdrawal.

    In the event that it considers its rights to be infringed in terms of the protection of its personal data, especially when it has not obtained satisfaction in exercising its rights, it can lodge a complaint with the Supervisory Authority on the protection of competent data via its website:

    How did we get your data? The personal data we treat inGENI come from the same stakeholders or their legal representative.

    We remind you that you should not provide third-party data unless you have permission to do so and that you have previously been informed.

    Special categories of personal data are not dealt with (they are those that reveal ethnic or racial origin, political opinions, religious or philosophical convictions, or union affiliation, genetic data, biometric data aimed at uniquely identifying a physical person, health data or data relating to sexual life or what the sexual orientation of a physical person is).